Privacy Policy
Effective Date: October 26, 2023
Thank you for using introEdu, a platform dedicated to connecting students with mentors through 1-on-1 video calls and providing valuable advice. At introEdu, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
To offer our services at introEdu, we gather various types of user data. This data encompasses elements such as your full name, email address, phone number, payment details (which are securely processed through Stripe), uploaded images, academic institution, academic status, field of study, expected graduation year, availability, and history of video calls. Please note that this list is not exhaustive, and we may collect additional information as necessary to enhance our service offerings and user experience.
2. How We Use Your Information
We use your data for the following purposes:
- To facilitate mentor-student connections.
- To provide you with relevant information and updates.
- To process payments securely through Stripe.
- To prevent misuse of video calls.
- To improve our platform and services.
- To respond to user inquiries and support requests.
3. Protection of Your Data
At introEdu, we prioritize the security and confidentiality of your personal and payment information. All payment details, including bank account information and social security numbers, are securely processed and stored by Stripe, our trusted payment processing partner. This means that when mentors set up their payout method, sensitive payment information, like your SSN, is handled exclusively by Stripe and is not accessible to introEdu.
Please note: Any interactions or communications between mentees and mentors, including but not limited to video calls, chats, and any shared information, are not considered confidential. This policy helps ensure we can maintain the safety and quality of interactions on our platform. introEdu does not guarantee the privacy or confidentiality of any information exchanged between users. We encourage discretion and caution when sharing personal or sensitive details during platform interactions.
4. Governing Law
This Privacy Policy is governed by the laws of the United States.
5. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and you are responsible for reviewing them. Your continued use of our services after any changes to this Privacy Policy will be considered acceptance of those changes.
If you have any questions or concerns about our Privacy Policy, please contact us at support@introedu.org.
Thank you for using introEdu. We hope you have a positive experience connecting with mentors and gaining valuable insights on your educational journey.